User Agreement

Expert Edition – Legally binding terms for Maze Escape
ELSEDER LIMITED — Operator of the Service Effective: April 1, 2026

This User Agreement ("Agreement") is a legally binding contract between ELSEDER LIMITED (including its subsidiaries and affiliates, referred to as "ELSEDER", "we", "us", or "our") and you ("you" or "User"). It governs your access to and use of any of ELSEDER's games, mobile applications, websites, software, products, services, and our online store ("Web Store") across all electronic devices. Collectively, these are the "Service".

IMPORTANT: This Agreement includes a waiver of your right to participate in class actions, group claims, or representative proceedings, and requires that certain disputes be resolved through individual arbitration unless you opt out within the specified period. BY ACCESSING THE SERVICE OR CREATING AN ACCOUNT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT INSTALL, ACCESS, OR USE THE SERVICE.

🎮 Amusement Only: The Service is provided solely for entertainment. No real-money gambling, no opportunity to win real money or prizes. No purchase is required to play, and nothing of value can be won.

1. Eligibility

You may use the Games only if you are at least 18 years old or the age of majority in your jurisdiction, whichever is higher. By using the Service, you represent and warrant that you have the legal capacity to enter into this Agreement, to use the Service in compliance with these terms, and to perform all obligations set forth herein.

We reserve the right to request proof of age at any stage. If we suspect you are below the applicable age, we may block your access or require verified parental consent.

You may not open an Account or use the Service if you have previously been removed or banned by ELSEDER from using any of our services.

2. Account Registration

To access certain features of the Service, you may be required to register an account ("Account") or sign in through a third‑party authentication tool (e.g., Facebook, Google) ("Third‑Party Tool"). When you create an Account, you must provide accurate and complete information and select a password, or otherwise allow us to access your account data via a Third‑Party Tool ("Login Information"). You are solely responsible for safeguarding your Login Information and for all activities conducted under your Account, including any purchases (whether or not authorized by you). If you become aware of or reasonably suspect any security breach (including loss, theft, unauthorized disclosure of your Login Information, or unauthorized access to your Account), you must immediately notify us at ratrace154174@outlook.com and change your Login Information. If you register using a Third‑Party Tool, certain user data (such as your username and profile photo) may be displayed on your public profile and may be visible to other users.

You must keep your Account information accurate and up‑to‑date. You agree not to misrepresent your identity or age, and not to create an account on behalf of any person other than yourself.

You are fully responsible for monitoring your Account and restricting its use by ineligible individuals. You accept all liability arising from any use of the Service through your Login Information, including any charges made with your credit card or other payment method.

We may remove or reclaim any username at any time for any reason, including if a third party claims that the username violates its rights or otherwise breaches this Agreement. We may also take other actions with respect to your Account as necessary to investigate or resolve technical or other issues relating to the Service.

If you wish to close your Account, you may contact us at ratrace154174@outlook.com. Your Account will be terminated within a reasonable period after we receive your written request. Upon termination, you will lose access to your Account and any Virtual Items (defined below) or other Game Content associated with it.

3. Platform Provider Rules

If you access the Service through a third‑party platform (e.g., Apple App Store, Google Play, a social network), you must also comply with that platform's terms of use and privacy policy ("Platform Terms"). Any violation of Platform Terms will be deemed a violation of this Agreement. In the event of a conflict between this Agreement and the Platform Terms, the Platform Terms will control only to the extent that the conflict directly concerns the platform's rights or obligations, not ours.

If you downloaded the Service from the Apple App Store or use it on an iOS device, you acknowledge the following: This Agreement is solely between you and ELSEDER, not Apple. Apple is not responsible for the Service or its content. Apple has no obligation to provide maintenance or support. If the Service fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any). To the maximum extent permitted by law, Apple has no other warranty obligations. Apple is not responsible for addressing any claims relating to the Service (including product liability, failure to meet legal requirements, or consumer protection claims). Apple is not responsible for investigating, defending, or settling any third‑party claim that the Service infringes intellectual property rights. You must comply with all applicable third‑party terms when using the Service. Apple and its subsidiaries are third‑party beneficiaries of this Agreement and may enforce it against you. You represent that you are not located in a country subject to a U.S. embargo or designated as "terrorist‑supporting," and you are not on any U.S. government list of prohibited or restricted parties.

4. Virtual Items

While using the Service, you may earn, win, or purchase (with real money) virtual credits, coins, tokens, points, in‑game items, or other virtual goods ("Virtual Items").

You are never required to purchase any Virtual Item. You acknowledge that you have no ownership or property interest in any Virtual Item, whether "earned" or "purchased," or in any other attributes associated with your Account or stored on the Service. Virtual Items are licensed to you for personal, in‑game use only. You may not buy or sell Virtual Items outside the Service, nor attempt to exchange them for real‑world value. Any such attempt is void and may result in account termination and legal action. Trading Virtual Items within a Game is permitted only if expressly allowed by the Game's rules and never for real money. Your license to use Virtual Items is limited, personal, revocable, non‑transferable, and non‑sublicensable. We retain the right to manage, regulate, control, modify, or delete Virtual Items at our sole discretion without liability to you. We may revoke your license to use or associate Virtual Items with your Account at any time without notice. Prices and availability of Virtual Items are subject to change without notice.

Virtual Items may only be held by legal residents of jurisdictions where the Games are permitted. They may be purchased only from us through our Web Store or an authorized platform (e.g., Google Play or Apple App Store). We may refuse any purchase request for any reason. Purchased Virtual Items reside in your Account until used, unless removed or revoked by us.

For purchases made through a platform (e.g., Apple, Google), that platform's terms and user agreement apply. Usage rights may vary by item. If you are uncertain about usage rights, consult your platform before purchasing.

When you purchase Virtual Items, you agree to pay all applicable charges and taxes through the relevant store. If the transaction with our payment processor fails, your purchase will not be fulfilled. Upon successful payment, we will deliver your Virtual Items as soon as possible – typically immediately.

If you do not link your Game progress to an Account (directly or via a social network), we cannot restore Virtual Items or other game data if you lose or damage your device. We are not liable for any loss or deletion of Virtual Items or game data from an unlinked device.

To enhance the game environment and user experience, our Games may include computer‑controlled non‑player characters or agents.

5. Refunds & Billing

All purchases of Virtual Items are final, non‑refundable, non‑transferable, and non‑exchangeable unless we otherwise determine in our sole discretion. Refund requests must be directed to the platform where the purchase was made. For purchases made through our Web Store, contact us at ratrace154174@outlook.com.

Platform purchases are also subject to that platform's refund and return policies.

You must notify us of any billing problem or discrepancy within 30 days of the purchase date. If you fail to do so, you waive your right to dispute such problem or discrepancy. You are responsible for and agree to reimburse us for all reversals, chargebacks, claims, fees, fines, penalties, and other liabilities (including costs and related expenses) arising from payments authorized using your Login Information (even if not authorized by you). We may suspend or terminate your Account if a charge cannot be processed or is returned unpaid. If such event occurs, you must immediately remit payment through another method. If your Login Information is compromised, notify us immediately, and we will use commercially reasonable efforts to reverse any unauthorized charges. If the compromise resulted from our negligence or breach of this Agreement, we will reimburse you for any resulting loss, provided you timely notified us as required.

If we determine in our sole discretion that purchases are fraudulent or suspicious, or that there is an excessive number of reversals, chargebacks, or disputes, we reserve the right to suspend or terminate your access to the Web Store, in addition to any other rights and remedies we may have under this Agreement.

6. Rewards

Virtual Items awarded without payment ("Rewards") expire if not collected within 7 days. Rewards are generally collected automatically once awarded, unless you prevent collection. If any special or affirmative action is required to collect a Reward, you will be advised accordingly.

7. Subscriptions

Certain Games may be offered on a subscription basis. You will be informed of the price, duration, and all applicable terms before purchase. You will receive notice of the upcoming renewal amount and date both within the relevant Game and in your store account. You may cancel your subscription by following the instructions in the Game. Unless otherwise stated, cancellations take effect at the end of the then‑current term.

8. Intellectual Property

ELSEDER retains all rights, title, and interest in the Service, including applications, software, code, themes, objects, characters, names, animations, stories, concepts, designs, graphics, content, materials, text, information, images, logos, video, recordings, game progress, status, scores, titles, sound, music, audiovisual effects, methods of operation, moral rights, documentation, character profile information, and other files, as well as their selection and arrangement (collectively, "Game Content"). All intellectual property and other proprietary rights in the Game Content, together with any upgrades, updates, enhancements, improvements, modifications, and derivative works, are owned, controlled, and licensed by ELSEDER. The Service and all Game Content are protected by copyright, trade dress, patent, trademark laws, international conventions, and other laws protecting intellectual property and related rights. We retain all rights to use and exploit Game Content in any form, manner, or medium (whether now known or later developed) for any purpose, without any payment or other compensation to you.

Subject to your acceptance and compliance with this Agreement, ELSEDER grants you a personal, non‑exclusive, non‑transferable, non‑sublicensable, non‑assignable, revocable, limited license to use the Service and Game Content solely as part of the Service, through a supported web browser or mobile device, only for your own private, non‑commercial entertainment purposes, and only in accordance with this Agreement, any other rules or terms published by ELSEDER, and applicable laws. If you violate or at any point disagree with any provision of this Agreement, your license to use the Service will be immediately revoked, and you must immediately cease using the Service. If the Service or any part thereof is deemed illegal under the laws of your country of residence, this license shall be null and void, and you must refrain from using the Service.

This Agreement conveys only a limited, revocable right to use the Service as set forth herein. Without ELSEDER's express prior written permission, you shall not, and shall not cause any third party to, modify, decompile, disassemble, reverse engineer, copy, transfer, create derivative works from, rent, sublicense, distribute, frame, republish, scrape, download, display, transmit, post, lease, or sell, in whole or in part, any Game Content, nor use it for any purpose other than using the Service pursuant to this Agreement, nor otherwise exploit any Game Content.

9. User Feedback

You may, at your sole discretion, provide suggestions, comments, or feedback regarding the Service ("Feedback") to ELSEDER. You represent that you are free to do so and that your Feedback does not infringe any third‑party intellectual property rights. You further acknowledge that, notwithstanding anything to the contrary, all rights, including intellectual property rights, in such Feedback shall belong exclusively to ELSEDER. ELSEDER may use any Feedback at its sole discretion and is under no obligation to use any Feedback or any part thereof. Additionally, you warrant that your Feedback is not subject to any license terms that would require ELSEDER to comply with any additional obligations with respect to any current or future ELSEDER products, technologies, or services that incorporate such Feedback.

10. Suspension & Termination

If we suspect that you have violated or may violate any provision of this Agreement, any Platform Terms, or any applicable law, or that your Account has been or may be used in such a manner, or as otherwise determined by us in our sole discretion, then, without prejudice to any remedy available to us or any other party (such as the platform), we may, in our sole discretion, immediately (without notice) terminate, limit, suspend, or delete your Account and your access to the Service, in whole or in part (including by limiting or revoking your rights or access to certain Games, Game Content, or any feature or functionality). In such event, you will forfeit any continuing right or license to use any Game Content, including any Virtual Items, and we shall have no obligation to compensate you for any loss or damage of any kind that you or any other party may allege in connection with such action. If you have multiple Accounts, ELSEDER may terminate all of them.

We reserve the right to terminate any Account that has been inactive for at least 365 consecutive days. You will not receive any money or other compensation for Game Content (including Virtual Items) associated with your Account when it is closed, deleted, or otherwise terminated, regardless of whether such action was voluntary or involuntary.

ELSEDER further reserves the right, at its sole discretion, to modify, correct, amend, enhance, improve, make any other changes to, or discontinue, temporarily or permanently, the Service (or any part thereof, including any feature or functionality) at any time without prior notice.

If ELSEDER terminates your Account, you may not use or access the Service again without ELSEDER's express permission. ELSEDER reserves the right to refuse Accounts or access to the Service to any individual. You may not allow individuals whose Accounts have been terminated by us to use your Account. If you believe any action has been taken against your Account in error, please contact us at ratrace154174@outlook.com.

11. Disclaimers

Your use of the Service is entirely at your own risk. You are solely responsible for ensuring that your use of the Service in your jurisdiction is permitted under all local laws and regulations.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS". ELSEDER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICE AND YOUR USE THEREOF, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, QUIET ENJOYMENT, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, USEFULNESS, AUTHORITY, ACCURACY, COMPLETENESS, COMPLIANCE WITH LAWS, AND TIMELINESS.

ELSEDER makes no warranties or representations about the accuracy or completeness of the content of the Service or of any sites linked to the Service, and assumes no liability or responsibility for any: (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage of any nature resulting from your access to and use of the Service; (iii) any unauthorized access to or use of ELSEDER's secure servers or any personal or financial information stored therein; (iv) any interruption or cessation of transmission to or from the Service; (v) any bugs, viruses, trojan horses, or the like transmitted to or through the Service by any third party; (vi) any errors or omissions in any content, or any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service; or (vii) any errors, failures, or delays in computer transmissions or network connections due to your access to or use of the Service.

In the event of a malfunction or disruption that prevents you from completing a Game you have begun, we may allow you to restart or replay the Game until completion. We reserve the right, in our sole discretion, to determine whether to offer any such remedy. If we determine that you intentionally caused such malfunction or disruption, we may limit your gameplay or terminate your participation in the Service. We are not liable for any lost opportunity or other alleged losses from any unfinished Game. The Games do not replicate the odds of winning or payouts found in casinos.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ELSEDER OR ITS AFFILIATES, SUBSIDIARIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE LIABLE TO YOU OR ANY OTHER ENTITY, UNDER ANY LEGAL THEORY (WHETHER CONTRACT, TORT, OR OTHERWISE), FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, LOST INCOME, LOST GOODWILL, LOSS OF DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE OR ANY OTHER ACT OR OMISSION BY US, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ELSEDER, ITS AFFILIATES, SUBSIDIARIES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO ELSEDER IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE YOU FIRST ASSERT ANY SUCH CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ELSEDER ANY AMOUNTS IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH ELSEDER IS TO STOP USING THE SERVICE AND CANCEL YOUR ACCOUNT.

YOU RECOGNIZE AND AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THIS AGREEMENT ARE MATERIAL, BARGAINED‑FOR BASES OF THIS AGREEMENT AND HAVE BEEN TAKEN INTO ACCOUNT IN YOUR DECISION TO ENTER INTO THIS AGREEMENT.

Depending on your jurisdiction, some of the limitations in this section may not be permissible. In such case, they will not apply to you solely to the extent prohibited.

13. Indemnity

You agree to indemnify and hold harmless ELSEDER, and each of its affiliates, subsidiaries, partners, officers, directors, employees, shareholders, agents, licensors, subcontractors, and suppliers, from and against any loss, liability, claim, demand, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • your use or misuse of, or access to, the Service;
  • your violation of any term of this Agreement;
  • your breach of any representation, warranty, or covenant made herein;
  • your violation of any third‑party right, including any copyright, property, or privacy right; and
  • any claim that an action by you in connection with the Service has caused damage to a third party.

14. Privacy

Our Privacy Policy describes how we collect, use, protect, and disclose your personal information. It is incorporated into this Agreement by reference.

15. Third-Party Links

The Service may contain links, references, or advertisements to third‑party products, services, applications, or websites, as well as materials provided by third parties, which may invite you to participate in promotional offers in return for receiving certain features, benefits, Virtual Items, or upgrades. These links and references are provided solely for your convenience, and your access or use of any such websites, services, promotions, or advertisements is at your own risk. We do not review, approve, monitor, endorse, warrant, or make any representations with respect to any of the foregoing. In no event will we be responsible for the information, content, or materials contained therein, their practices, privacy policies, or your use of or inability to use such websites, services, promotions, or transmissions received from them, or any information collected from you by such websites or services. The inclusion of any link, promotion, or advertisement does not imply endorsement by ELSEDER of the linked website, service, or game, nor does it imply any approval, association, sponsorship, endorsement, or affiliation with the linked site unless expressly stated. You expressly release us from any and all liability arising from your use of any third‑party website. We encourage you to be aware when you leave the Game and to read the terms and conditions and privacy policy of any other website, service, promotion, or game you visit or use.

16. Revisions

We reserve the right, at our sole discretion, to revise or modify this Agreement at any time. You agree to be bound by such revisions or modifications. You are responsible for periodically reviewing this Agreement. We will indicate the "Last Revised" date at the top of this Agreement. Material changes affecting your rights or obligations will be notified through in‑app communications or via email if you have provided an email address as part of your Account information. Your continued use of the Service after any change or modification constitutes your acceptance of the revised Agreement.

17. General Provisions

(a) Parties' Intent. If any provision of this Agreement is adjudged by any arbitrator or court of competent jurisdiction to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect while most nearly adhering to the intent expressed herein.

(b) Rules of Construction. This Agreement shall be construed as follows: (i) "includes", "including", and cognates thereof shall mean "includes without limitation" or "including without limitation"; (ii) unless the context otherwise requires, the word "or" shall have the inclusive meaning of "and/or"; (iii) section and other headings are for reference only and shall not affect the meaning or interpretation of this Agreement; and (iv) any reference to a statute or statutory provision shall include any amendments or successors thereto in effect at the time the provision is to be given effect, along with any then‑applicable rules or regulations promulgated thereunder.

(c) Waiver. Any failure to enforce any right granted hereunder or to take action in the event of any breach shall not be deemed a waiver by the non‑breaching party as to subsequent enforcement of rights or subsequent actions in the event of future breaches. All waivers must be in writing, and any waiver or failure to enforce any provision on one occasion shall not be deemed a waiver of any other provision or of such provision on any other occasion.

(d) Entire Agreement; Assignment; Novation. This Agreement constitutes the entire agreement between you and ELSEDER regarding the subject matter hereof. You agree that ELSEDER may assign or novate this Agreement, in whole or in part, in its sole discretion, and you are not entitled to assign or otherwise transfer this Agreement or any of your rights or obligations hereunder without ELSEDER's prior written consent. Any unauthorized assignment shall be void and of no force or effect.

(e) Survival. You agree that the provisions of the following sections shall survive any termination of this Agreement or termination of your Account for any reason: Intellectual Property; User Feedback; Disclaimers; Limitation of Liability; Indemnity; Governing Law; Dispute Resolution (Arbitration); and General.

(f) Governing Language. The original and controlling version of this Agreement shall be the English language version. All translations into other languages are provided solely for convenience and shall not control the meaning or application of this Agreement.

(g) Country‑Specific Terms. Some countries may have additional or different terms for users located in that country ("Country‑Specific Terms"). If you are located in a country that has Country‑Specific Terms that differ from this Agreement, the Country‑Specific Terms shall govern solely to the extent of any such difference.

(h) Contact Information. For information, support, or questions, please contact us at: ratrace154174@outlook.com.

ELSEDER LIMITED
Email: ratrace154174@outlook.com